/* ============================================================
   Lavandería Express Cancún — style.css
   Estilo Suizo (60%) + Outline UI (30%) + Neoclásico (10%)
   Paleta: Azul agua #0097B2 · Blanco #FFF · Gris perla #E8ECF0
   ============================================================ */

/* --- Google Fonts (Shippori Mincho + Zen Kaku Gothic New) --- */
@import url('https://fonts.googleapis.com/css2?family=Shippori+Mincho:wght@400;600;700&family=Zen+Kaku+Gothic+New:wght@400;500;700&display=swap');

/* --- Custom Properties --- */
:root {
  --azul: #0097B2;
  --azul-dark: #007A91;
  --azul-light: #00B4D8;
  --blanco: #FFFFFF;
  --gris-perla: #E8ECF0;
  --gris-medio: #B0B8C1;
  --gris-texto: #2D3436;
  --gris-suave: #F4F6F8;
  --negro: #1A1A1A;

  --font-display: 'Shippori Mincho', 'Georgia', serif;
  --font-body: 'Zen Kaku Gothic New', 'Helvetica Neue', Arial, sans-serif;

  --container: 1120px;
  --radius: 6px;
  --radius-lg: 12px;
  --shadow-sm: 0 1px 3px rgba(0,0,0,.06);
  --shadow-md: 0 4px 12px rgba(0,0,0,.08);
  --shadow-lg: 0 8px 24px rgba(0,0,0,.12);
  --transition: .25s ease;
}

/* --- Reset --- */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; -webkit-text-size-adjust: 100%; }

body {
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.7;
  color: var(--gris-texto);
  background: var(--blanco);
  -webkit-font-smoothing: antialiased;
}

img { max-width: 100%; height: auto; display: block; }
a { color: var(--azul); text-decoration: none; transition: color var(--transition); }
a:hover { color: var(--azul-dark); }
ul, ol { list-style: none; }
button { cursor: pointer; font-family: inherit; }
input, textarea, select { font-family: inherit; font-size: inherit; }

/* --- Container --- */
.container {
  max-width: var(--container);
  margin: 0 auto;
  padding: 0 24px;
}
@media (min-width: 768px) { .container { padding: 0 40px; } }

/* --- Typography — Neoclásico accent (serif headings) --- */
h1, h2, h3, h4 {
  font-family: var(--font-display);
  color: var(--negro);
  line-height: 1.25;
  font-weight: 600;
}
h1 { font-size: clamp(2rem, 5vw, 3.2rem); margin-bottom: .5em; }
h2 { font-size: clamp(1.5rem, 3.5vw, 2.2rem); margin-bottom: .5em; }
h3 { font-size: clamp(1.15rem, 2.5vw, 1.5rem); margin-bottom: .4em; }
h4 { font-size: 1.1rem; margin-bottom: .3em; }
p { margin-bottom: 1em; }
.lead { font-size: 1.15rem; color: var(--gris-texto); line-height: 1.8; }

/* Neoclásico filete accent */
.filete {
  width: 60px;
  height: 2px;
  background: var(--azul);
  margin-bottom: 1.5rem;
}

/* ============================================================
   TOP BAR (thin info bar)
   ============================================================ */
.top-bar {
  background: var(--gris-perla);
  border-bottom: 1px solid #D5DAE0;
  font-size: .82rem;
  color: var(--gris-texto);
  padding: 6px 0;
}
.top-bar .container {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}
.top-bar a { color: var(--gris-texto); font-weight: 500; }
.top-bar a:hover { color: var(--azul); }
.top-bar__info { display: flex; gap: 18px; flex-wrap: wrap; align-items: center; }
.top-bar__info svg { width: 14px; height: 14px; vertical-align: -2px; margin-right: 4px; fill: var(--azul); }
.top-bar__hours { font-weight: 500; }

@media (max-width: 600px) {
  .top-bar .container { justify-content: center; text-align: center; }
  .top-bar__hours { display: none; }
}

/* ============================================================
   MAIN HEADER / NAV
   ============================================================ */
.main-header {
  background: var(--blanco);
  border-bottom: 1px solid var(--gris-perla);
  position: sticky;
  top: 0;
  z-index: 100;
  padding: 0;
}
.main-header .container {
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  min-height: 64px;
}
.logo { display: flex; align-items: center; gap: 10px; }
.logo img, .logo svg { height: 40px; width: auto; }
.logo span {
  font-family: var(--font-display);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--negro);
  white-space: nowrap;
}

.nav-links {
  display: flex;
  gap: 4px;
  align-items: center;
}
.nav-links--left { margin-right: auto; }
.nav-links--right { margin-left: auto; }
.nav-links a {
  padding: 8px 14px;
  font-size: .9rem;
  font-weight: 500;
  color: var(--gris-texto);
  border-radius: var(--radius);
  transition: background var(--transition), color var(--transition);
}
.nav-links a:hover,
.nav-links a.active {
  color: var(--azul);
  background: rgba(0,151,178,.06);
}

/* Hamburger */
.hamburger {
  display: none;
  background: none;
  border: none;
  width: 40px;
  height: 40px;
  position: absolute;
  right: 24px;
  top: 50%;
  transform: translateY(-50%);
  flex-direction: column;
  justify-content: center;
  align-items: center;
  gap: 5px;
  z-index: 110;
}
.hamburger span {
  display: block;
  width: 22px;
  height: 2px;
  background: var(--negro);
  border-radius: 2px;
  transition: var(--transition);
}
.hamburger.open span:nth-child(1) { transform: translateY(7px) rotate(45deg); }
.hamburger.open span:nth-child(2) { opacity: 0; }
.hamburger.open span:nth-child(3) { transform: translateY(-7px) rotate(-45deg); }

@media (max-width: 900px) {
  .hamburger { display: flex; }
  .nav-links { display: none; }
  .main-header .container { justify-content: flex-start; }
  .nav-mobile {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: var(--blanco);
    z-index: 105;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 80px 24px 40px;
    overflow-y: auto;
  }
  .nav-mobile.open { display: flex; }
  .nav-mobile a {
    font-size: 1.2rem;
    padding: 12px 24px;
    color: var(--gris-texto);
    font-weight: 500;
    border-radius: var(--radius);
    transition: background var(--transition);
    width: 100%;
    max-width: 300px;
    text-align: center;
  }
  .nav-mobile a:hover { background: var(--gris-suave); color: var(--azul); }
}

/* ============================================================
   HERO — Split screen 40/60
   ============================================================ */
.hero {
  background: var(--gris-suave);
  padding: 0;
  overflow: hidden;
}
.hero .container {
  display: grid;
  grid-template-columns: 2fr 3fr;
  min-height: 520px;
  align-items: center;
  gap: 40px;
}
.hero__text { padding: 60px 0; }
.hero__tagline {
  font-family: var(--font-display);
  font-size: .95rem;
  color: var(--azul);
  text-transform: uppercase;
  letter-spacing: 2px;
  margin-bottom: 12px;
  font-weight: 600;
}
.hero__title {
  font-size: clamp(2rem, 5vw, 3.4rem);
  line-height: 1.15;
  margin-bottom: 20px;
}
.hero__desc { font-size: 1.05rem; color: #555; margin-bottom: 28px; line-height: 1.8; }
.hero__image {
  position: relative;
  height: 100%;
  min-height: 400px;
  overflow: hidden;
  border-radius: var(--radius-lg) 0 0 var(--radius-lg);
}
.hero__image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  border-radius: inherit;
}
@media (max-width: 768px) {
  .hero .container {
    grid-template-columns: 1fr;
    min-height: auto;
    gap: 0;
  }
  .hero__text { padding: 40px 0 24px; order: 1; }
  .hero__image { min-height: 260px; order: 2; border-radius: var(--radius-lg); margin-bottom: 40px; }
}

/* ============================================================
   BUTTONS
   ============================================================ */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 12px 28px;
  font-size: .95rem;
  font-weight: 600;
  border-radius: var(--radius);
  border: 2px solid transparent;
  transition: all var(--transition);
  text-align: center;
  white-space: nowrap;
}
.btn svg { width: 18px; height: 18px; flex-shrink: 0; }
.btn-primary {
  background: var(--azul);
  color: var(--blanco);
  border-color: var(--azul);
}
.btn-primary:hover {
  background: var(--azul-dark);
  border-color: var(--azul-dark);
  color: var(--blanco);
}
.btn-outline {
  background: transparent;
  color: var(--azul);
  border-color: var(--azul);
}
.btn-outline:hover {
  background: var(--azul);
  color: var(--blanco);
}
.btn-white {
  background: var(--blanco);
  color: var(--azul);
  border-color: var(--blanco);
}
.btn-white:hover { background: var(--gris-perla); border-color: var(--gris-perla); }

/* ============================================================
   SECTIONS
   ============================================================ */
.section {
  padding: 72px 0;
}
.section--alt { background: var(--gris-suave); }
.section--azul { background: var(--azul); color: var(--blanco); }
.section--azul h2,
.section--azul h3 { color: var(--blanco); }
.section__header {
  text-align: center;
  max-width: 640px;
  margin: 0 auto 48px;
}
.section__header .filete { margin: 0 auto 1.5rem; }

/* ============================================================
   OUTLINE UI CARDS (30%)
   ============================================================ */
.card {
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
  padding: 28px;
  background: var(--blanco);
  transition: border-color var(--transition), box-shadow var(--transition);
}
.card:hover {
  border-color: var(--azul);
  box-shadow: var(--shadow-md);
}
.card__icon {
  width: 48px;
  height: 48px;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 1.5px solid var(--azul);
  border-radius: var(--radius);
  margin-bottom: 16px;
  color: var(--azul);
}
.card__icon svg { width: 24px; height: 24px; }
.card__title {
  font-family: var(--font-display);
  font-size: 1.15rem;
  font-weight: 600;
  margin-bottom: 8px;
}
.card__price {
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--azul);
  margin-bottom: 4px;
}
.card__unit { font-size: .85rem; color: var(--gris-medio); }
.card__desc { font-size: .92rem; color: #666; line-height: 1.6; }

.cards-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 24px;
}
@media (max-width: 640px) {
  .cards-grid { grid-template-columns: 1fr; }
}

/* ============================================================
   CATALOG
   ============================================================ */
.catalog-controls {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 32px;
  align-items: center;
}
.catalog-search {
  flex: 1 1 260px;
  position: relative;
}
.catalog-search input {
  width: 100%;
  padding: 10px 16px 10px 42px;
  border: 1.5px solid var(--gris-perla);
  border-radius: var(--radius);
  font-size: .95rem;
  transition: border-color var(--transition);
  background: var(--blanco);
}
.catalog-search input:focus {
  outline: none;
  border-color: var(--azul);
}
.catalog-search svg {
  position: absolute;
  left: 14px;
  top: 50%;
  transform: translateY(-50%);
  width: 18px;
  height: 18px;
  color: var(--gris-medio);
}
.catalog-filter,
.catalog-sort {
  padding: 10px 16px;
  border: 1.5px solid var(--gris-perla);
  border-radius: var(--radius);
  font-size: .9rem;
  background: var(--blanco);
  color: var(--gris-texto);
  cursor: pointer;
  transition: border-color var(--transition);
}
.catalog-filter:focus,
.catalog-sort:focus { border-color: var(--azul); outline: none; }
.catalog-no-results {
  text-align: center;
  padding: 48px 24px;
  color: var(--gris-medio);
  font-size: 1.1rem;
  display: none;
}

/* ============================================================
   FAQ / Accordion
   ============================================================ */
.faq-list { max-width: 800px; margin: 0 auto; }
.faq-item {
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius);
  margin-bottom: 8px;
  overflow: hidden;
}
.faq-question {
  width: 100%;
  background: none;
  border: none;
  padding: 18px 24px;
  text-align: left;
  font-size: 1rem;
  font-weight: 600;
  color: var(--gris-texto);
  display: flex;
  justify-content: space-between;
  align-items: center;
  cursor: pointer;
  transition: background var(--transition);
}
.faq-question:hover { background: var(--gris-suave); }
.faq-question svg {
  width: 20px;
  height: 20px;
  flex-shrink: 0;
  transition: transform var(--transition);
  color: var(--azul);
}
.faq-item.open .faq-question svg { transform: rotate(180deg); }
.faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height .3s ease;
}
.faq-answer__inner {
  padding: 0 24px 18px;
  font-size: .95rem;
  line-height: 1.7;
  color: #555;
}

/* ============================================================
   BLOG
   ============================================================ */
.blog-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 28px;
}
.blog-card {
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
  overflow: hidden;
  background: var(--blanco);
  transition: box-shadow var(--transition), border-color var(--transition);
}
.blog-card:hover { box-shadow: var(--shadow-md); border-color: var(--azul); }
.blog-card__img {
  height: 200px;
  overflow: hidden;
}
.blog-card__img img { width: 100%; height: 100%; object-fit: cover; }
.blog-card__body { padding: 24px; }
.blog-card__date { font-size: .82rem; color: var(--gris-medio); margin-bottom: 8px; }
.blog-card__title {
  font-family: var(--font-display);
  font-size: 1.2rem;
  margin-bottom: 10px;
  color: var(--negro);
}
.blog-card__excerpt { font-size: .92rem; color: #666; margin-bottom: 16px; }
.blog-card__link {
  font-weight: 600;
  font-size: .9rem;
  color: var(--azul);
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

/* Blog article */
.article { max-width: 760px; margin: 0 auto; }
.article__meta { font-size: .85rem; color: var(--gris-medio); margin-bottom: 24px; }
.article__featured {
  width: 100%;
  border-radius: var(--radius-lg);
  margin-bottom: 32px;
  max-height: 400px;
  object-fit: cover;
}
.article h2 { margin-top: 32px; }
.article p { font-size: 1.02rem; }
.article ul, .article ol { margin: 0 0 1em 1.5em; }
.article ul { list-style: disc; }
.article ol { list-style: decimal; }
.article li { margin-bottom: .4em; }

/* ============================================================
   GALLERY
   ============================================================ */
.gallery-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap: 16px;
}
.gallery-item {
  border-radius: var(--radius-lg);
  overflow: hidden;
  cursor: pointer;
  position: relative;
  aspect-ratio: 4/3;
}
.gallery-item img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: transform .4s ease;
}
.gallery-item:hover img { transform: scale(1.05); }
.gallery-item__caption {
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  padding: 12px 16px;
  background: linear-gradient(transparent, rgba(0,0,0,.6));
  color: var(--blanco);
  font-size: .85rem;
  font-weight: 500;
}

/* Lightbox */
.lightbox {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,.9);
  z-index: 1000;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 24px;
}
.lightbox.open { display: flex; }
.lightbox img {
  max-width: 90vw;
  max-height: 85vh;
  border-radius: var(--radius);
  object-fit: contain;
}
.lightbox__close {
  position: absolute;
  top: 20px;
  right: 24px;
  background: none;
  border: none;
  color: var(--blanco);
  font-size: 2rem;
  cursor: pointer;
  width: 48px;
  height: 48px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.lightbox__caption {
  position: absolute;
  bottom: 20px;
  left: 50%;
  transform: translateX(-50%);
  color: var(--blanco);
  font-size: .95rem;
  text-align: center;
  max-width: 80%;
}

/* ============================================================
   CONTACT FORM
   ============================================================ */
.form-group { margin-bottom: 20px; }
.form-group label {
  display: block;
  font-size: .9rem;
  font-weight: 600;
  margin-bottom: 6px;
  color: var(--gris-texto);
}
.form-group input,
.form-group textarea,
.form-group select {
  width: 100%;
  padding: 12px 16px;
  border: 1.5px solid var(--gris-perla);
  border-radius: var(--radius);
  font-size: .95rem;
  transition: border-color var(--transition);
  background: var(--blanco);
}
.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
  border-color: var(--azul);
  outline: none;
}
.form-group textarea { resize: vertical; min-height: 120px; }
.form-error { color: #E74C3C; font-size: .82rem; margin-top: 4px; display: none; }
.form-privacy {
  font-size: .82rem;
  color: #888;
  margin-top: 16px;
}
.form-privacy a { color: var(--azul); }
.contact-info-card {
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
  padding: 32px;
  background: var(--gris-suave);
}
.contact-info-item {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  margin-bottom: 20px;
}
.contact-info-item svg { width: 20px; height: 20px; flex-shrink: 0; color: var(--azul); margin-top: 2px; }
.contact-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 40px;
  align-items: start;
}
@media (max-width: 768px) { .contact-grid { grid-template-columns: 1fr; } }

/* ============================================================
   LEGAL PAGES
   ============================================================ */
.legal { max-width: 800px; margin: 0 auto; }
.legal h2 { margin-top: 36px; font-size: 1.3rem; }
.legal h3 { margin-top: 24px; font-size: 1.1rem; }
.legal p, .legal li { font-size: .95rem; }
.legal ul { list-style: disc; margin-left: 1.5em; margin-bottom: 1em; }
.legal ol { list-style: decimal; margin-left: 1.5em; margin-bottom: 1em; }
.legal li { margin-bottom: .3em; }
.legal table { width: 100%; border-collapse: collapse; margin: 1em 0; }
.legal th, .legal td { border: 1px solid var(--gris-perla); padding: 10px 14px; text-align: left; font-size: .9rem; }
.legal th { background: var(--gris-suave); font-weight: 600; }

/* ============================================================
   PRICING TABLE
   ============================================================ */
.pricing-table { width: 100%; border-collapse: collapse; margin: 24px 0; }
.pricing-table th {
  background: var(--azul);
  color: var(--blanco);
  padding: 14px 20px;
  text-align: left;
  font-weight: 600;
  font-size: .95rem;
}
.pricing-table td {
  padding: 14px 20px;
  border-bottom: 1px solid var(--gris-perla);
  font-size: .95rem;
}
.pricing-table tr:hover td { background: var(--gris-suave); }
.pricing-table .price-cell {
  font-weight: 700;
  color: var(--azul);
  white-space: nowrap;
}

/* ============================================================
   PAGE HEADER (internal pages)
   ============================================================ */
.page-header {
  background: var(--gris-suave);
  padding: 48px 0 40px;
  border-bottom: 1px solid var(--gris-perla);
}
.page-header h1 { margin-bottom: 8px; }
.page-header p { color: #666; max-width: 600px; }
.breadcrumb {
  font-size: .85rem;
  color: var(--gris-medio);
  margin-bottom: 12px;
}
.breadcrumb a { color: var(--azul); }
.breadcrumb span { margin: 0 6px; }

/* ============================================================
   FOOTER
   ============================================================ */
.footer {
  background: var(--negro);
  color: #CCC;
  padding: 56px 0 0;
  font-size: .9rem;
}
.footer a { color: #CCC; }
.footer a:hover { color: var(--azul-light); }
.footer h4 {
  color: var(--blanco);
  font-family: var(--font-display);
  font-size: 1rem;
  margin-bottom: 16px;
}
.footer-grid {
  display: grid;
  grid-template-columns: 2fr 1fr 1fr 1fr;
  gap: 40px;
  margin-bottom: 40px;
}
@media (max-width: 768px) {
  .footer-grid { grid-template-columns: 1fr 1fr; gap: 32px; }
}
@media (max-width: 480px) {
  .footer-grid { grid-template-columns: 1fr; }
}
.footer__brand p { margin-bottom: 12px; line-height: 1.6; }
.footer__links li { margin-bottom: 8px; }
.footer__links li a { display: inline-flex; align-items: center; gap: 6px; }
.footer__social {
  display: flex;
  gap: 12px;
  margin-top: 16px;
}
.footer__social a {
  width: 40px;
  height: 40px;
  border: 1px solid #555;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: border-color var(--transition), background var(--transition);
}
.footer__social a:hover { border-color: var(--azul); background: rgba(0,151,178,.15); }
.footer__social svg { width: 18px; height: 18px; fill: #CCC; }
.footer__social a:hover svg { fill: var(--azul-light); }

.footer__bottom {
  border-top: 1px solid #333;
  padding: 20px 0;
  text-align: center;
  font-size: .82rem;
  color: #888;
}
.footer__legal {
  margin-top: 8px;
  font-size: .78rem;
  color: #777;
}

/* ============================================================
   FLOATING BUTTONS (WhatsApp + Phone)
   ============================================================ */
.floating-btns {
  position: fixed;
  bottom: 24px;
  right: 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  z-index: 90;
}
.float-btn {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-lg);
  transition: transform var(--transition), box-shadow var(--transition);
  border: none;
  text-decoration: none;
}
.float-btn:hover { transform: scale(1.1); box-shadow: 0 8px 32px rgba(0,0,0,.2); }
.float-btn svg { width: 28px; height: 28px; }
.float-btn--wa { background: #25D366; }
.float-btn--wa svg { fill: #FFF; }
.float-btn--phone { background: var(--azul); }
.float-btn--phone svg { fill: #FFF; }

/* ============================================================
   CHATBOT
   ============================================================ */
.chatbot-toggle {
  position: fixed;
  bottom: 24px;
  left: 24px;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--azul);
  color: var(--blanco);
  border: none;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-lg);
  z-index: 90;
  transition: transform var(--transition);
}
.chatbot-toggle:hover { transform: scale(1.1); }
.chatbot-toggle svg { width: 26px; height: 26px; fill: currentColor; }

.chatbot-panel {
  position: fixed;
  bottom: 90px;
  left: 24px;
  width: 360px;
  max-height: 500px;
  background: var(--blanco);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  border: 1px solid var(--gris-perla);
  z-index: 95;
  display: none;
  flex-direction: column;
  overflow: hidden;
}
.chatbot-panel.open { display: flex; }
.chatbot-header {
  background: var(--azul);
  color: var(--blanco);
  padding: 16px 20px;
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.chatbot-header h4 { color: var(--blanco); font-size: .95rem; margin: 0; }
.chatbot-close {
  background: none;
  border: none;
  color: var(--blanco);
  font-size: 1.4rem;
  cursor: pointer;
  width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.chatbot-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  max-height: 340px;
}
.chatbot-msg {
  margin-bottom: 12px;
  max-width: 85%;
  padding: 10px 14px;
  border-radius: var(--radius-lg);
  font-size: .9rem;
  line-height: 1.5;
}
.chatbot-msg--bot {
  background: var(--gris-suave);
  color: var(--gris-texto);
  border-bottom-left-radius: 4px;
}
.chatbot-msg--user {
  background: var(--azul);
  color: var(--blanco);
  margin-left: auto;
  border-bottom-right-radius: 4px;
}
.chatbot-msg a { color: var(--azul); font-weight: 600; }
.chatbot-msg--bot a { color: var(--azul); }
.chatbot-msg--user a { color: var(--blanco); text-decoration: underline; }
.chatbot-quick-btns {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}
.chatbot-quick-btn {
  padding: 6px 12px;
  border: 1px solid var(--azul);
  border-radius: 20px;
  background: var(--blanco);
  color: var(--azul);
  font-size: .82rem;
  cursor: pointer;
  transition: all var(--transition);
}
.chatbot-quick-btn:hover {
  background: var(--azul);
  color: var(--blanco);
}
.chatbot-input-area {
  padding: 12px 16px;
  border-top: 1px solid var(--gris-perla);
  display: flex;
  gap: 8px;
}
.chatbot-input-area input {
  flex: 1;
  padding: 8px 12px;
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius);
  font-size: .88rem;
}
.chatbot-input-area input:focus { border-color: var(--azul); outline: none; }
.chatbot-input-area button {
  padding: 8px 14px;
  background: var(--azul);
  color: var(--blanco);
  border: none;
  border-radius: var(--radius);
  font-size: .88rem;
  font-weight: 600;
}
.chatbot-footer {
  padding: 10px 16px;
  border-top: 1px solid var(--gris-perla);
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-size: .78rem;
}
.chatbot-footer a { color: var(--azul); font-weight: 600; }
.chatbot-restart {
  background: none;
  border: none;
  color: var(--gris-medio);
  font-size: .78rem;
  cursor: pointer;
}
.chatbot-restart:hover { color: var(--azul); }

@media (max-width: 480px) {
  .chatbot-panel { left: 12px; right: 12px; width: auto; bottom: 84px; }
}

/* ============================================================
   COOKIE BANNER
   ============================================================ */
.cookie-banner {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  background: var(--negro);
  color: #CCC;
  padding: 16px 24px;
  z-index: 200;
  display: none;
  font-size: .88rem;
}
.cookie-banner.show { display: block; }
.cookie-banner .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  flex-wrap: wrap;
}
.cookie-banner p { flex: 1; margin: 0; min-width: 200px; }
.cookie-banner a { color: var(--azul-light); }
.cookie-btns { display: flex; gap: 10px; flex-shrink: 0; }
.cookie-btn {
  padding: 8px 20px;
  border-radius: var(--radius);
  font-size: .88rem;
  font-weight: 600;
  border: 1.5px solid;
  cursor: pointer;
  transition: all var(--transition);
}
.cookie-btn--accept {
  background: var(--azul);
  color: var(--blanco);
  border-color: var(--azul);
}
.cookie-btn--accept:hover { background: var(--azul-dark); border-color: var(--azul-dark); }
.cookie-btn--reject {
  background: transparent;
  color: #CCC;
  border-color: #666;
}
.cookie-btn--reject:hover { background: #333; color: var(--blanco); }

/* ============================================================
   404 PAGE
   ============================================================ */
.error-page {
  text-align: center;
  padding: 100px 24px;
  min-height: 50vh;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}
.error-page__code {
  font-family: var(--font-display);
  font-size: clamp(5rem, 15vw, 10rem);
  font-weight: 700;
  color: var(--gris-perla);
  line-height: 1;
}
.error-page h1 { font-size: 1.5rem; margin-top: 16px; }
.error-page p { color: #888; margin-bottom: 24px; }

/* ============================================================
   MAP PLACEHOLDER
   ============================================================ */
.map-container {
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
  overflow: hidden;
  margin-top: 24px;
  background: var(--gris-suave);
}
.map-container iframe { width: 100%; height: 350px; border: 0; display: block; }
.map-fallback {
  padding: 32px;
  text-align: center;
}
.map-fallback p { margin-bottom: 12px; color: #888; }

/* ============================================================
   NOSOTROS — Timeline
   ============================================================ */
.timeline { max-width: 700px; margin: 0 auto; padding-left: 32px; border-left: 2px solid var(--gris-perla); }
.timeline-item { padding: 0 0 32px 24px; position: relative; }
.timeline-item::before {
  content: '';
  position: absolute;
  left: -8px;
  top: 4px;
  width: 14px;
  height: 14px;
  background: var(--azul);
  border-radius: 50%;
  border: 3px solid var(--blanco);
}
.timeline-item h3 { font-size: 1.05rem; margin-bottom: 4px; }
.timeline-item p { font-size: .92rem; color: #666; }

/* ============================================================
   SERVICES HIGHLIGHT (home)
   ============================================================ */
.services-strip {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 0;
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
  overflow: hidden;
}
.services-strip__item {
  padding: 32px 24px;
  text-align: center;
  border-right: 1px solid var(--gris-perla);
  transition: background var(--transition);
}
.services-strip__item:last-child { border-right: none; }
.services-strip__item:hover { background: var(--gris-suave); }
.services-strip__item svg { width: 36px; height: 36px; color: var(--azul); margin-bottom: 12px; }
.services-strip__item h4 { font-size: .95rem; margin-bottom: 4px; }
.services-strip__item p { font-size: .82rem; color: #888; }

@media (max-width: 768px) {
  .services-strip { grid-template-columns: 1fr 1fr; }
  .services-strip__item:nth-child(2) { border-right: none; }
}
@media (max-width: 480px) {
  .services-strip { grid-template-columns: 1fr; }
  .services-strip__item { border-right: none; border-bottom: 1px solid var(--gris-perla); }
  .services-strip__item:last-child { border-bottom: none; }
}

/* ============================================================
   COVERAGE / Hours strip
   ============================================================ */
.info-strip {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.info-strip__item {
  text-align: center;
  padding: 32px 20px;
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
}
.info-strip__item svg { width: 32px; height: 32px; color: var(--azul); margin-bottom: 12px; }
.info-strip__item h4 { font-size: 1rem; margin-bottom: 8px; }
.info-strip__item p { font-size: .9rem; color: #666; }
@media (max-width: 640px) { .info-strip { grid-template-columns: 1fr; } }

/* ============================================================
   CTA BANNER
   ============================================================ */
.cta-banner {
  background: var(--azul);
  padding: 56px 0;
  text-align: center;
  color: var(--blanco);
}
.cta-banner h2 { color: var(--blanco); margin-bottom: 12px; }
.cta-banner p { color: rgba(255,255,255,.85); margin-bottom: 28px; max-width: 500px; margin-left: auto; margin-right: auto; }

/* ============================================================
   ENVIOS / DEVOLUCIONES / PAGOS steps
   ============================================================ */
.steps-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 24px;
  counter-reset: step;
}
.step-card {
  border: 1px solid var(--gris-perla);
  border-radius: var(--radius-lg);
  padding: 28px;
  position: relative;
  counter-increment: step;
}
.step-card::before {
  content: counter(step);
  font-family: var(--font-display);
  font-size: 2rem;
  font-weight: 700;
  color: var(--gris-perla);
  position: absolute;
  top: 16px;
  right: 20px;
}
.step-card h4 { font-size: 1rem; margin-bottom: 8px; padding-right: 40px; }
.step-card p { font-size: .9rem; color: #666; }

/* ============================================================
   UTILITIES
   ============================================================ */
.text-center { text-align: center; }
.text-azul { color: var(--azul); }
.mt-0 { margin-top: 0; }
.mb-0 { margin-bottom: 0; }
.mt-2 { margin-top: 16px; }
.mt-4 { margin-top: 32px; }
.mb-4 { margin-bottom: 32px; }
.sr-only {
  position: absolute; width: 1px; height: 1px;
  padding: 0; margin: -1px; overflow: hidden;
  clip: rect(0,0,0,0); white-space: nowrap; border: 0;
}
.visually-hidden { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0,0,0,0); border: 0; }

/* --- Reduced motion --- */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: .01ms !important;
    transition-duration: .01ms !important;
    scroll-behavior: auto !important;
  }
}

/* --- Print --- */
@media print {
  .floating-btns, .chatbot-toggle, .chatbot-panel, .cookie-banner, .hamburger, .nav-mobile { display: none !important; }
  .main-header { position: static; }
  body { font-size: 12pt; }
}